Terms

Warranty
Bendalite is committed to our customers’ satisfaction. We stand by the quality of all of our merchandise. Products found to be defective will be replaced, and shipping costs will be reimbursed promptly.

Returns
Merchandise may be returned to Bendalite freight prepaid. Products must be in saleable condition and not in broken packages, and a 25% restocking charge will be assessed on returned items. All products to be returned must be shipped to:
905 G Street
Hampton, VA 23661

A returned merchandise authorization must accompany all items sent to Bendalite, regardless of the reason for the return. Please send an e-mail to cs@bendalite.com and tell us the items you are returning as well as the reason for return (damaged, defective, other reasons we may not be able to think of ahead of time). If you have any questions about this process, or if we can help you in some other way, please give us a call at: 800-448-2014.

Shipping Damage
If product is damaged in shipment, please contact us immediately via e-mail (or call us at 800-448-2014, using the same cs@bendalite.com e-mail address. We’ll send a UPS a call tag, and ship new merchandise as quickly as possible.